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Barracuda Backup Server 690
5 Year Premium Support - BBS690A-P5
- BUYING SUMMARY: Barracuda Instant Replacement - 1 Year - 24x7x1 Business Day - Maintenance - Replacement - Electronic and Physical Service
Availability: License & Electronic Download Normally Issued within 24-72 Hours
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SKU:
BBS690A-P5
Specifications
General InformationService Information- Service Type: Maintenance - Replacement - Electronic and Physical Service
- Service Description: 24x7x1 Business Day
- Service Details:
- Enhanced Support which provides phone and email support 24x7
- Data migration service for Barracuda Spam Firewalls. Barracuda will assist movement of data and configuration from the old product to the new product if the old data is accessible
- Hard Disk replacement on Barracuda models that have swappable raid drives. Barracuda will ship via standard shipping a hard disk replacement. Customer must return the failed hard disk to Barracuda
- With the Instant Replacement Service, we provide next day shipping of replacement hardware. If your Barracuda product fails, we will ship you a replacement unit within 1 business day so that you can get back up and running
- Provided Support:
- Replacement
- Phone Support
- Email Support
- Configuration
- Service Availability: 24 Hours/Day x 7 Days/Week
- Response Time: 1 Day - ( Business Day )
- Service Duration: 1 Year
- Product Support:
- Barracuda Backup Server 890
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